SERVPRO of East Erie & Warren Counties Employee Photos

female employee sitting in front of SERVPRO backdrop

Jenna Ficken

Jenna Ficken is the Manager of Human Resources.

Favorite part about working with SERVPRO: I love getting to work with our group of people. Also, being apart of SERVPRO's growth.

female employee sitting in front of SERVPRO backdrop

Sheri Forrester

Sheri is the Accounting Department Manager.

Favorite part about working with SERVPRO: Balancing accounts and providing information that allows the owners to make good decisions.

Certifications:

  • Certified Public Accountant 

male employee sitting in front of SERVPRO backdrop

Pete Latessa

Pete is the Manager of Operations. He has been with our team for 4.5 years.

Favorite part about working with SERVPRO: helping the SERVPRO team grow.

Certifications:

  • IICRC Water Damage Restoration
  • IICRC Applied Microbial Remediation

female employee sitting in front of SERVPRO backdrop

Renee Latessa

Renee is our Sales Manager. She has been in the industry for 18 years, 3 of them have been with us!


Favorite part about working with SERVPRO: helping people.

Certifications:

  • IICRC Water Damage Restoration

female employee sitting in front of SERVPRO backdrop

Melissa Moore

Melissa is our Cleaning Department Manager.

Favorite part about working with SERVPRO: the people I have the opportunity to work with.

male employee sitting in front of SERVPRO backdrop

Jim Standohar

Jim is the Marketing Department Manager.

Favorite part about working with SERVPRO: Helping the company and its employees reach their full potential.

female employee sitting in front of SERVPRO backdrop

Janette Wood

Janette is our Office Manager here at SERVPRO. She has been with our team for 16 years!

Favorite part about working with SERVPRO: helping people with their problems.

Certification:

  • IICRC Water Damage Restoration

male employee sitting in front of SERVPRO backdrop

Craig Jeschelniga

Craig is a Production Manager. He has been with our team for 2 years.


Favorite part about working with SERVPRO: customer service.

male employee sitting in front of SERVPRO backdrop

Kelly Nalbach

Kelly is our Warehouse Manager.

Favorite part about working with SERVPRO: Keeping SERVPRO running.

Certifications:

  • Automotive Services Excellence Technician

female employee sitting in front of SERVPRO backdrop

Andrea Chicase

Andrea is the Manager of our Contents Division.

Favorite part about working with SERVPRO: being apart of a team and making customers smile.

female employee sitting in front of SERVPRO backdrop

Jennifer George

Jennifer is the Assistant Production Manager. She has been with our team for 13 years.

Favorite part about working with SERVPRO: helping others and making a difference.

Certifications:

  • IICRC Applied Structural Drying
  • IICRC Carpet Cleaning
  • ESPORTA Operator
  • IICRC Water Damage Restoration
  • IICRC Upholstery & Fabric Cleaning

female employee sitting in front of SERVPRO backdrop

Krista Dempsey

Krista is our Human Resources Assistant.

Favorite part about working with SERVPRO: the people I work with.

Certifications:

  • Public Notary

male employee sitting in front of SERVPRO backdrop

Nathan Hiles

Nathan is a Sales Representative who has been with our team for 2 years.


Favorite part about working with SERVPRO: customer interaction. 

Certifications:

  • Fire Damage Restoration 
  • Water Damage Restoration

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Randy Swogger

Randy is a Sales Representative.


Favorite part about working with SERVPRO: helping people out in their time of need.

male employee sitting in front of servpro backdrop

Jeff Dodson

Jeff is an Inside Sales Representative.

Favorite part about working with SERVPRO: I like the reward of helping people solve their problems. Sales is psychologically, intellectually, and emotionally challenging which makes every sale unique. I love getting to meet a ton of interesting people and hopefully having the chance to build life long relationships.

female employee sitting in front of servpro backdrop

Leonna Bell

Leonna is a Marketing Representative with a specialization in Digital Strategy. 

Favorite part about working for SERVPRO: the people, the versatility in every day, and the opportunity to be apart of the growth. 

female employee sitting in front of servpro backdrop

Emily Forrester

Emily is a Marketing Representative.

Favorite part about working with SERVPRO: Feeling accomplished when something gets finished.

male employee sitting in front of servpro backdrop

Rodd Meyer

Rodd is a Marketing Representative that has been with our company for 25 years.

Favorite part about working with SERVPRO: building relationships with our clients.

female employee sitting in front of servpro backdrop

Joanna Swogger

Joanna is a Marketing Representative with a specialty in event coordination.

Favorite part about working with SERVPRO: Everything! I love meeting new people and our crew is great! My favorite is, of course, event planning!

Certifications:

  • Group X Certified Fitness Instructor P90X, Insanity

female employee sitting in front of servpro backdrop

Barbara Graham

Barbara is an Accountant.

Favorite part about working with SERVPRO: the variety and challenge of my daily duties. I also like my coworkers.

Certifications:

  • Public Notary

male employee sitting in front of servpro backdrop

Chuck Zarbaugh

Chuck is an Accountant here at SERVPRO.

Favorite part about working with SERVPRO: I enjoy anything involving numbers, but making sure everything is in balance is a satisfying feeling.

female employee sitting in front of servpro backdrop

Lisa Blom

Lisa is an Administrative Dispatcher. She has been with our team for 7 years.

Favorite part about working with SERVPRO: keeping everything organized. Answering the phones and getting to help our customers out during their difficult situations.

female employee sitting in front of servpro backdrop

Leann Coen

Leann is a Job File Coordinator.

Favorite part about working with SERVPRO: the people.

male employee sitting in front of servpro backdrop

Adam Davidson

Adam is an Administrative Dispatcher.

Favorite part about working with SERVPRO: helping people with their emergencies and disasters.

female employee sitting in front of servpro backdrop

Meranda Gould

Meranda is a Job File Coordinator. She has been with our team for 2.5 years.

Favorite part about working with SERVPRO: I love having the opportunity to learn new things.

female employee sitting in front of servpro backdrop

Sara Leis

Sara is a Job File Coordinator.

Favorite part about working with SERVPRO:  working with an exceptional team and helping customers.

female employee sitting in front of servpro backdrop

Megan Lucariello

Megan is a Job File Coordinator in the office. She has been with our team for 5 years.

Favorite part about working with SERVPRO: working with our customers.

Certifications:

  • Esporta Operator

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Alex Hardin

Alex is a Mitigation Crew Chief.


Favorite part about working with SERVPRO: the variety and versatility of the work.

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Pat Connors

Pat is a member of our Construction Department. He has been with our team for 3 years.

Favorite part about working with SERVPRO: fixing our customer's homes.

male employee sitting in front of servpro backdrop

Dakota Kellar

Dakota is a member of our Construction Department.

Favorite part about working with SERVPRO: I love helping customers through the rebuild process.

male employee sitting in front of servpro backdrop

Pat Manning

Pat is a member of our Construction Department.

Favorite part about working with SERVPRO: working with homeowners.